Frequently Asked Questions (FAQ)
Everything you need to know about selling your car through MyAutoUp.com
1. How does MyAutoUp work?
At MyAutoUp.com, you simply enter your license plate and provide some details about your car. Within 24 hours, you’ll receive offers from certified buyers. You compare the offers and choose the one that suits you best.
2. How much does it cost to use MyAutoUp?
Using our platform is completely free and without obligation for private users. You pay nothing to request bids or to sell your car via MyAutoUp.
3. How quickly will I receive offers?
In most cases, you’ll receive the first offers within a few hours. At the latest, you’ll have multiple offers within 24 hours from RDW-certified buyers.
4. Am I obligated to sell once I receive offers?
No. You are under no obligation. If you don’t see a suitable offer, you don’t sell. Simple as that.
5. What happens when I accept an offer?
Once you accept an offer:
- You immediately receive the buyer’s contact information
- The buyer contacts you to arrange the transfer
- Everything is handled professionally and without hassle
6. Who are the buyers on MyAutoUp?
All buyers on our platform are RDW-certified car dealers and buyers. No private individuals or unreliable traders. Each bid includes the buyer’s name, reviews, and offer conditions.
7. Are test drives or home negotiations involved?
No. You sell completely online. No strangers at your door, no bargaining. You pick the best offer and the buyer takes care of the rest.
8. How do I know I’m getting a fair price?
Because multiple buyers bid at the same time, the result is a market-based price. For every offer, you can see:
- The offered amount
- The buyer’s rating
- The terms of the sale
This allows you to make an informed decision.
9. What if my car has damage or no valid inspection (APK)?
No problem. You can list vehicles with damage, expired inspection, or high mileage. Just make sure to describe your car as accurately as possible so the bids are realistic.
10. I have another question. How can I contact you?
You can reach us via:
- Email: info@myautoup.com
- Phone: 088 220 4212
